Client Results
Healthcare: Enterprise Transformation & PMO Standup
A multi-billion-dollar healthcare services organization needed to run a post-acquisition integration with no common governance. We stood up an enterprise PMO from scratch, redesigned the clinician onboarding value stream, and moved $120M in annual contract revenue in-house.
Insurance & Financial Services: Process Documentation & Operational Foundation
A global specialty insurer needed a validated picture of how work actually got done before investing in automation. We embedded across US, UK, and international offices, built a complete 5-level enterprise process hierarchy, and delivered a prioritized improvement roadmap. The work earned a second engagement.
Laboratory Services: Operational Excellence & Cost Reduction
A national laboratory testing organization had stalled on a major cost-reduction initiative. We led multiple improvement teams, identified $150M in savings, and cut process cycle time 20% while building the executive tracking to make it stick.